Connection problem

[Marcelloz]

First of all, sorry for the large post.
I'm having problems connecting to the DF server. The error.log shows the following message:

========================[ Aug 20, 2003 8:03 PM ]========================
ERROR: [000.000] {foldtrajlite2.c, line 2101} Wed Aug 20 20:03:37 2003
Unable to check server status
ERROR: [000.000] {ncbi_http_connector.c, line 244} [HTTP] Error writing body at offset 8192
ERROR: [000.000] {ncbi_http_connector.c, line 244} [HTTP] Error writing body at offset 8192
ERROR: [000.000] {ncbi_http_connector.c, line 244} [HTTP] Error writing body at offset 8192
ERROR: [000.000] {ncbi_http_connector.c, line 101} [HTTP] Too many failed attempts, giving up
ERROR: [000.000] {foldtrajlite2.c, line 4616} Error during upload: NO RESPONSE FROM SERVER - WILL TRY AGAIN LATER

This has been going on for the last 2 days. I'm having no trouble connecting to the internet from this machine and from other machines in my network. The firewall doesn't show any DROP statements from your IP-address.

The machine is a Windows 2000 machine, P2-400 and has already a lot of wu's buffered. When I stop and start the service the following lines appear in my firewall:

I cut some off because of the messag length. I don't really know what to do. Browsing the internet from this machine is not a problem. Anybody a suggestion??

Thanx in advance!

[20/Aug/2003 20:05:34] PERMIT "DF OUT" packet from Internal, proto:TCP, len:48, ip/port:10.0.0.3:3388 -> 38.112.100.76:80, flags: SYN , seq:1617599058 ack:0, win:16384, tcplen:0
[20/Aug/2003 20:05:34] PERMIT "DF OUT" packet to Internal, proto:TCP, len:48, ip/port:38.112.100.76:80 -> 10.0.0.3:3388, flags: SYN ACK , seq:3176433406 ack:1617599059, win:64240, tcplen:0
[20/Aug/2003 20:05:34] PERMIT "DF OUT" packet from Internal, proto:TCP, len:40, ip/port:10.0.0.3:3388 -> 38.112.100.76:80, flags: ACK , seq:1617599059 ack:3176433407, win:17520, tcplen:0
[20/Aug/2003 20:05:34] PERMIT "DF OUT" packet from Internal, proto:TCP, len:44, ip/port:10.0.0.3:3388 -> 38.112.100.76:80, flags: ACK PSH , seq:1617599059 ack:3176433407, win:17520, tcplen:4
[20/Aug/2003 20:05:34] PERMIT "DF OUT" packet to Internal, proto:TCP, len:40, ip/port:38.112.100.76:80 -> 10.0.0.3:3388, flags: ACK , seq:3176433407 ack:1617599063, win:64236, tcplen:0
.. cut ...
[20/Aug/2003 20:05:34] PERMIT "DF OUT" packet from Internal, proto:TCP, len:45, ip/port:10.0.0.3:3390 -> 38.112.100.76:80, flags: ACK PSH , seq:1617845631 ack:3176664995, win:17520, tcplen:5
[20/Aug/2003 20:05:34] PERMIT "DF OUT" packet to Internal, proto:TCP, len:40, ip/port:38.112.100.76:80 -> 10.0.0.3:3390, flags: ACK , seq:3176664995 ack:1617845636, win:64235, tcplen:0
[20/Aug/2003 20:05:34] PERMIT "DF OUT" packet from Internal, proto:TCP, len:133, ip/port:10.0.0.3:3390 -> 38.112.100.76:80, flags: ACK PSH , seq:1617845636 ack:3176664995, win:17520, tcplen:93
[20/Aug/2003 20:05:34] PERMIT "DF OUT" packet to Internal, proto:TCP, len:185, ip/port:38.112.100.76:80 -> 10.0.0.3:3390, flags: ACK PSH , seq:3176664995 ack:1617845729, win:64142, tcplen:145
[20/Aug/2003 20:05:34] PERMIT "DF OUT" packet to Internal, proto:TCP, len:40, ip/port:38.112.100.76:80 -> 10.0.0.3:3390, flags: FIN ACK , seq:3176665140 ack:1617845729, win:64142, tcplen:0
[20/Aug/2003 20:05:34] PERMIT "DF OUT" packet from Internal, proto:TCP, len:40, ip/port:10.0.0.3:3390 -> 38.112.100.76:80, flags: ACK , seq:1617845729 ack:3176665141, win:17375, tcplen:0
[20/Aug/2003 20:05:34] PERMIT "DF OUT" packet from Internal, proto:TCP, len:40, ip/port:10.0.0.3:3390 -> 38.112.100.76:80, flags: FIN ACK , seq:1617845729 ack:3176665141, win:17375, tcplen:0
[20/Aug/2003 20:05:34] PERMIT "DF OUT" packet to Internal, proto:TCP, len:40, ip/port:38.112.100.76:80 -> 10.0.0.3:3390, flags: ACK , seq:3176665141 ack:1617845730, win:64142, tcplen:0
[20/Aug/2003 20:05:34] PERMIT "DF OUT" packet from Internal, proto:TCP, len:48, ip/port:10.0.0.3:3391 -> 38.112.100.76:80, flags: SYN , seq:1617911700 ack:0, win:16384, tcplen:0
[20/Aug/2003 20:05:34] PERMIT "DF OUT" packet to Internal, proto:TCP, len:48, ip/port:38.112.100.76:80 -> 10.0.0.3:3391, flags: SYN ACK , seq:3176748261 ack:1617911701, win:64240, tcplen:0
[20/Aug/2003 20:05:34] PERMIT "DF OUT" packet from Internal, proto:TCP, len:40, ip/port:10.0.0.3:3391 -> 38.112.100.76:80, flags: ACK , seq:1617911701 ack:3176748262, win:17520, tcplen:0
[20/Aug/2003 20:05:34] PERMIT "DF OUT" packet from Internal, proto:TCP, len:45, ip/port:10.0.0.3:3391 -> 38.112.100.76:80, flags: ACK PSH , seq:1617911701 ack:3176748262, win:17520, tcplen:5
[20/Aug/2003 20:05:34] PERMIT "DF OUT" packet from Internal, proto:TCP, len:1500, ip/port:10.0.0.3:3391 -> 38.112.100.76:80, flags: ACK PSH , seq:1617911706 ack:3176748262, win:17520, tcplen:1460
[20/Aug/2003 20:05:34] PERMIT "DF OUT" packet to Internal, proto:TCP, len:40, ip/port:38.112.100.76:80 -> 10.0.0.3:3391, flags: ACK , seq:3176748262 ack:1617913166, win:64240, tcplen:0
[20/Aug/2003 20:05:34] PERMIT "DF OUT" packet to Internal, proto:TCP, len:185, ip/port:38.112.100.76:80 -> 10.0.0.3:3391, flags: ACK PSH , seq:3176748262 ack:1617913166, win:64240, tcplen:145
[20/Aug/2003 20:05:34] PERMIT "DF OUT" packet to Internal, proto:TCP, len:40, ip/port:38.112.100.76:80 -> 10.0.0.3:3391, flags: RST , seq:3176748407 ack:1617913166, win:0, tcplen:0
[20/Aug/2003 20:05:34] PERMIT "DF OUT" packet from Internal, proto:TCP, len:1500, ip/port:10.0.0.3:3391 -> 38.112.100.76:80, flags: ACK , seq:1617913166 ack:3176748262, win:17520, tcplen:1460
[20/Aug/2003 20:05:34] PERMIT "DF OUT" packet to Internal, proto:TCP, len:40, ip/port:38.112.100.76:80 -> 10.0.0.3:3391, flags: RST , seq:3176748262 ack:3176748262, win:0, tcplen:0
[20/Aug/2003 20:05:34] PERMIT "DF OUT" packet from Internal, proto:TCP, len:1500, ip/port:10.0.0.3:3391 -> 38.112.100.76:80, flags: ACK PSH , seq:1617914626 ack:3176748262, win:17520, tcplen:1460
[20/Aug/2003 20:05:34] PERMIT "DF OUT" packet to Internal, proto:TCP, len:40, ip/port:38.112.100.76:80 -> 10.0.0.3:3391, flags: RST , seq:3176748262 ack:3176748262, win:0, tcplen:0
[20/Aug/2003 20:05:34] PERMIT "DF OUT" packet from Internal, proto:TCP, len:1500, ip/port:10.0.0.3:3391 -> 38.112.100.76:80, flags: ACK , seq:1617916086 ack:3176748262, win:17520, tcplen:1460
[20/Aug/2003 20:05:34] PERMIT "DF OUT" packet to Internal, proto:TCP, len:40, ip/port:38.112.100.76:80 -> 10.0.0.3:3391, flags: RST , seq:3176748262 ack:3176748262, win:0, tcplen:0
[20/Aug/2003 20:05:34] PERMIT "DF OUT" packet from Internal, proto:TCP, len:48, ip/port:10.0.0.3:3392 -> 38.112.100.76:80, flags: SYN , seq:1617974408 ack:0, win:16384, tcplen:0
[20/Aug/2003 20:05:34] PERMIT "DF OUT" packet to Internal, proto:TCP, len:48, ip/port:38.112.100.76:80 -> 10.0.0.3:3392, flags: SYN ACK , seq:3176797623 ack:1617974409, win:64240, tcplen:0
[20/Aug/2003 20:05:34] PERMIT "DF OUT" packet from Internal, proto:TCP, len:40, ip/port:10.0.0.3:3392 -> 38.112.100.76:80, flags: ACK , seq:1617974409 ack:3176797624, win:17520, tcplen:0
[20/Aug/2003 20:05:34] PERMIT "DF OUT" packet from Internal, proto:TCP, len:45, ip/port:10.0.0.3:3392 -> 38.112.100.76:80, flags: ACK PSH , seq:1617974409 ack:3176797624, win:17520, tcplen:5
[20/Aug/2003 20:05:34] PERMIT "DF OUT" packet from Internal, proto:TCP, len:1500, ip/port:10.0.0.3:3392 -> 38.112.100.76:80, flags: ACK PSH , seq:1617974414 ack:3176797624, win:17520, tcplen:1460
... cut ...
[20/Aug/2003 20:05:38] PERMIT "DF OUT" packet to Internal, proto:TCP, len:40, ip/port:38.112.100.76:80 -> 10.0.0.3:3396, flags: FIN ACK , seq:3177575061 ack:1618883669, win:64132, tcplen:0
[20/Aug/2003 20:05:38] PERMIT "DF OUT" packet from Internal, proto:TCP, len:40, ip/port:10.0.0.3:3396 -> 38.112.100.76:80, flags: ACK , seq:1618883669 ack:3177575062, win:17375, tcplen:0
[20/Aug/2003 20:05:38] PERMIT "DF OUT" packet from Internal, proto:TCP, len:40, ip/port:10.0.0.3:3396 -> 38.112.100.76:80, flags: FIN ACK , seq:1618883669 ack:3177575062, win:17375, tcplen:0
[20/Aug/2003 20:05:38] PERMIT "DF OUT" packet to Internal, proto:TCP, len:40, ip/port:38.112.100.76:80 -> 10.0.0.3:3396, flags: ACK , seq:3177575062 ack:1618883670, win:64132, tcplen:0

[Geta]

I've got exactly the same problem. I'm running DF over a NAT router (Kerio) and it seems the client doesn't try to connect (no entry in the http log).
Sometimes the error.log says your first errors and sometimes just: ERROR: [000.000] {foldtrajlite2.c, line 4616} Error during upload: NO RESPONSE FROM SERVER - WILL TRY AGAIN LATER

Even connection over my proxy or a public proxy won't work. Uploading from another machine nor the router directly won't work either.

[Marcelloz]

I'm also using the Kerio Winroute Firewall software with NAT enabled. I also tried the things the previous poster mentioned with no luck...

[Terminator]

Me too, can't connect from home (64K ISDN) just times out, loads of work backed up :( but can upload from work (2MB Leased Line) :dunno:

Is this smaller protien overloading the server, as happened once before ?

Because if it continues much longer I'll have to swap the machines at home to another project because it will take too long to upload the work :sigh:

[Marcelloz]

I solved the problem :elephant:

The firewall also has a build-in proxy server. When using that proxy server the problem was gone! Very very strange but a workable solution.

:bouncy:

[Geta]

It doesn't work with proxy or public proxy for me. :(

[Brian the Fist]

It would help us if you mention what countries you are in when you are having network problems...

[Marcelloz]

I'm from The Netherlands and using Wanadoo Cable Premium.
GMT+1 timezone
handle:9r9k????

[in reply to bwkaz]
thanx for the suggestion. why? -> with the handle available the technical people can search more easily for our packages in their log files. But i guess half my handle should be sufficient ;)

[Geta]

I'm from Germany using T-DSL.

[bwkaz]

Umm... you people might want to edit your posts and remove your handles. As of yet, I don't know of any way to do anything that would hinder your production if I just know your handle, but the possibility is there. You don't want people finding out how to do that on you!

I would should never post my handle in public, personally. I would do it in an email to either Howard or Elena, or in a PM to one of them, but nowhere else...

Plus, issues like this one shouldn't even be affected by your handle...