Screwed By Dell

[roadtech]

Here's a good one for you.

I have 3 Inspiron 1525 Laptops.
All are the same 1.6 Intel CPU, 15.4 LCD, 120GB HD and so on.
Got 2 in November of 2008. Another in march of this year.

One of the first 2 was DOA. Send it back and Dell. They replaced the motherboard.
Second one from November, started acting up about 2 months ago. Wouldn't turn off unless I pulled the battery. Would just reboot if I shut it down by the OS or holding in power button. Dell sent out a tech. Replaced Motherboard and HD.

Third one from March, only used maybe 20 hours.
Been sitting on charge for the last 4 months. Went to get it ready to give away for a Christmas gift. I booted it up and it ran for a few week. Had it crunching Rosetta. Then I found it locked up. Did I reboot, went to a Windows Boot Error screen. Called Dell, They sent me out a new HD. Even after I told them I switched it with a known good one from one of the other 1525's.
So I got it and installed it, Still got the Error Screen. This one didn't have on site repair. I sent it back to them.
I got a email from them telling me that the LCD and Motherboard needed replaced and the repair wasn't under warranty.
I said what the #$#$#!

I call them, there so call 'Tech' said there was liquid damage.
Of course that's BS, it's never been wet. If I spill something on it I wouldn't waste my time sending it to them.
Well after going up the tiers to someone that could give a lower price than 350.00. I was told they would fix it for 268.00 + taxes.

Well after them check my acct. and finding the fact that I have around $20,000.00 with Dell computers, LCD's and other toys. They still wouldn't fix it.

So I told them they just lost a customer. I will never buy another Dell product!!!
__________________
To often, we lose sight of lifes simple pleasures. Remember, when someone annoys you it takes 42 muscles in your face to frown, BUT, it only takes 4 muscles to extend your arm and b*****-slap that mother.... upside the head.

[Brucifer]

Dude..... you're getting Delled!!! LOL Just a take off on their old ad.

Yeah, I'm not impressed with them either.

[IronBits]

Their Inspiron line are not well regarded as a quality product.
Doesn't surprise me and I'm sure if you do a google search, you will find many many hits on failed Inspiron models.
Sorry to hear it, been there done exactly that, stopped wasting my money on dell laptops.

[Moogie]

I'm glad I read this. We are currently researching laptops for the girls. One of them we were looking at were from Dell.

Hmm.....

Any ideas?

[Bok]

Personally I love my Toshiba Satellite laptop. It's a work laptop, but I found and bought it. Very lightweight and pretty powerful still. Built in camera with video, DVD/RW, 2Gb Ram 160Gb HD, Core2 Processor..

[Brucifer]

Yeah, Toshiba's have been good laptops for years. Best ones on the market in my opinion. Not that that's worth anything though. :)

[Moogie]

I have a Presario F700, 2G memory, built in camera, DVD/CD RW, AMD64 processor, 120G HDD.

I like it but I'm also trying to remember that my girls are 10 and 14. :) Oh, and one wants a green on and the other a blue...ha!

[LAURENU2]

Yeah, Toshiba's have been good laptops for years. Best ones on the market in my opinion. Not that that's worth anything though. :)
I guess most of us would say it was worth 2 cents or with inflation 10 cents :lmao:

[Brucifer]

is that Canadian or US???:rotfl:

[LAURENU2]

is that Canadian or US???:rotfl:

What do they hae a Bush running things up there to:lmao:

[Digital Parasite]

What do they hae a Bush running things up there to:lmao:

Yes we do, his name is Stephen Harper. He just got re-elected back in October and the other parties are in the middle of trying to take power from him by forming a coalition government.

Not long ago our dollar was on par with the US, and even though the US is in much worse economic shape than us, our dollar as fallen to $0.78 US now...

[LAURENU2]

Well DP move down here now, we go a obama now:thumbs: :rotfl:

[Moogie]

I thought that was more "Nobama" :)

[Paratima]

I will stick up for Dell to this extent: I bought a pair Inspiron 8600's 3 years ago for my second career. I'm a photographer and I needed the hi-res (1920x1200 pixels) screen. I take one with me on a big shoot and the other is a spare. I alternate units to give them equal wear & tear. On location, I shoot directly into the laptop so I can see hi-res results immediately, with a copy written to the camera's memory card.

Bought service contracts on both, because when I need them I absolutely have to have a working unit, no excuses. When you've got designers, models, company execs, etc., waiting for you to do your thing, you carry a spare EVERYTHING!

So far, between the two units, I've replaced hard drives once on one unit, twice on the other, one motherboard on each and one LCD display on one. I did the drives myself and Dell sent out competent repair guys in a timely manner for the other stuff.

Besides the Dells, I have a whole lot of other camera and support equipment. It all has to work, all the time. Dell keeps me running. I know other people have had trouble with them, but my experience has been good.

Along these same lines, there are people who will never own another Canon. There are others who will never own another Nikon. Or Sony. Or Olympus. You name it. Some people get along and some don't. I expect there's a huge crowd who will never own another one of any name brand you can think of. And that's my $.02. :smoking:

[LAURENU2]

I will stick up for Dell to this extent: I bought a pair Inspiron 8600's 3 years ago for my second career. I'm a photographer and I needed the hi-res (1920x1200 pixels) screen. I take one with me on a big shoot and the other is a spare. I alternate units to give them equal wear & tear. On location, I shoot directly into the laptop so I can see hi-res results immediately, with a copy written to the camera's memory card.

Bought service contracts on both, because when I need them I absolutely have to have a working unit, no excuses. When you've got designers, models, company execs, etc., waiting for you to do your thing, you carry a spare EVERYTHING!

So far, between the two units, I've replaced hard drives once on one unit, twice on the other, one motherboard on each and one LCD display on one. I did the drives myself and Dell sent out competent repair guys in a timely manner for the other stuff.

Besides the Dells, I have a whole lot of other camera and support equipment. It all has to work, all the time. Dell keeps me running. I know other people have had trouble with them, but my experience has been good.

Along these same lines, there are people who will never own another Canon. There are others who will never own another Nikon. Or Sony. Or Olympus. You name it. Some people get along and some don't. I expect there's a huge crowd who will never own another one of any name brand you can think of. And that's my $.02. :smoking:
To read all this bad stuff about Dell will make you think about using Dell
I bought a HP laptop Just over 4 years ago It has been running 24/7/365 since then
And in all that time the ONLY thing that went Bad was the Cooling fan

[paleseptember]

To read all this bad stuff about Dell will make you think about using Dell
I bought a HP laptop Just over 4 years ago It has been running 24/7/365 since then
And in all that time the ONLY thing that went Bad was the Cooling fan

Laurenu2, you are now officially my favourite person in the world! :rotfl:

Last night I spent my tax refund on a new HP laptop :) It is the shiny! I like to hear something good HP as a brand!

[jasong]

Along these same lines, there are people who will never own another Canon. There are others who will never own another Nikon. Or Sony. Or Olympus. You name it. Some people get along and some don't. I expect there's a huge crowd who will never own another one of any name brand you can think of. And that's my $.02. :smoking:
I wouldn't say I wouldn't own another one, but I'm definitely not a big fan of Microsoft. They're one of the most ruthless sounding companies I've read about. I have a machine with XP that I use for games and DCing, but that's it. I don't trust the company one little bit.

If developers would start making games for Linux I wouldn't have any reason at all to own a Microsoft based computer. In case there are any developers out there, I want my OS to be open source, but you can make the games totally proprietary and I won't care one bit. Though, I know that's not the only reason Linux isn't a gaming platform.

[LAURENU2]

Laurenu2, you are now officially my favourite person in the world! :rotfl:

Last night I spent my tax refund on a new HP laptop :) It is the shiny! I like to hear something good HP as a brand!

Well the only bad thing was I bought the 3 year extended warranty for $179.00
and the only thing that went bad in that time was the cooling fan So that was a Varry expensive Fan :lmao:

[Paratima]

If developers would start making games for Linux I wouldn't have any reason at all to own a Microsoft based computer.
And there you have put your finger on it!

[IronBits]

Amen to that ! :cheers:

[gopher_yarrowzoo]

And the main reason there aren't many games for linux is that well the "code base would be too large man!".. Well it would be since they are that used to writing calls to DirectX.. Now if you could port DirectX to linux I think we'd be sorted or find a programmer of old, I can remember DOS games where you had to specify the graphics card from a small list in order to get it to run.

[Shish]

H'mmmm.
Always liked my last "solid,unexciting but reliable chunk of notebook from Dell...Inspiron I think. Kept all our networking stuff on it when I was engineer at the local council. All library and museum, local offices, standard router and switch setups, ip's. networks etc.and etc.
I just put a Dell 2600 server into the local special college I'm "assisting" to update and upgrade courtesy of a very nice and special Free-DC'er whom I've yet to thank properly. Had a duff scusi cd rom which I thought Dell service might assist me in replacing but after 4 (riskit anyway) phonecalls when they talked in too heavy or too fast in an Indian or Pakistani accent for me to understand with my old degraded hearing and slowing down braincell(s) and wanted my whole life details, before putting me thru' via 14 switchboards, to the right person, and waiting 38 minutes on hold, I gave up and finally got one from a canabilised "for free spares" old server at one of the other places I help look after. And then, of course, went to set the network up off my borrowed Dell notebook (not a year old) in which I'd spent a 30 hour stint on storing all setups I'd worked out for the Cisco switch and router stuff plus all the old server setups and backups (still got copies off site but not accessible till after the year end) and it just sat there flashing at me from both the onboard leds and the psu. No amount of coaxing, swapping batteries and psu's, memory sticks and disk, in fact all the accessible parts, would coax it into life. Didn't really fancy another try with Dell so I've hand setup most of the server and routers that were essential to finish off the year and that took me 4 days. Peculiarity with the Dell 2600 is that it shows the mb has ide but there's no connectors, just scusi and I've had to reconfigure it as one of the drives was missing so instead of 2 raid 5s with 6 disks, it,s had to go with a raid 1 and a raid 5 which then lost all the stuff which was on the drives altho' with Dell's OpenManage software it's not supposed to. So it's now benefited from a spare Win Server 2003 licence I scrounged, a full setup time and soak test and all I need is some 512Mb or Gig stick pairs of ECC Res memory cos it's winging about only havin a Gb installed. I've also run into a small legal problem in that as I'm not an "authorised representative" under the Charities Act thingy, I have to tell anybody I get bits off that I'm not allowed to accept "gifts" on behalf of them, it has to be a "me" gift" that I pass on and I'm never ever allowed to deal in cash. I now have to attach this warning to every email where I ask help or thank anybody giving me anything destined for the charities I give assistance to !!!! Total pain in the butt having to be so PC etc.
Man, I'm really knackerd tho' so I hope I manage to at least last long enough to figure out (for the umpteenth time) the IRC channel here tonite and log in at least long enough to say "hello and Merry Xmas to all you guys.
:santa::|party|::cheers: