CaptainMooseInc
10-29-2004, 06:48 PM
Heya everyone.
I've got some big computer problems to tackle and I need some help.
I'm trying to work on a PC for my roommate's sister.
She's got a HP system that has onboard sound, lan, and video (ASUSTek board of some sort).
It had been taken over by spyware and I cleaned it up. When I hooked the computer up to the internet I DLed Ad-aware 1.05 SE Pro and in the process of scanning the computer a message came up that said "This computer has been shut down by remote means from: NT Security/????". It gave me 30 seconds to save data and close all programs before the computer shut down.
When I booted the computer back up I finished cleaning off the spyware and then tried connecting to the internet. Low and behold I can't get the internet to work.
I've uninstalled the driver for the NIC and rebooted and had it reinstall. I've tried the REPAIR option for the connection and it says it cannot find the DNS gateway or something like that.
I had the same problem with my roommate's Compaq and Best Buy said it had something to do with WINSOCK. I don't believe that for a minute but hey, what can ya do?
I switched my g/f's computer onto the same network cable and it wouldn't connect either. So I switched out the network cables and her computer connected perfectly after that. I tried reconnecting the other computer and it still didn't connect.
And yes, I did the shut down, unplug, replug, boot up new computer sequence.
Can someone help me please?!
-Jeff
I've got some big computer problems to tackle and I need some help.
I'm trying to work on a PC for my roommate's sister.
She's got a HP system that has onboard sound, lan, and video (ASUSTek board of some sort).
It had been taken over by spyware and I cleaned it up. When I hooked the computer up to the internet I DLed Ad-aware 1.05 SE Pro and in the process of scanning the computer a message came up that said "This computer has been shut down by remote means from: NT Security/????". It gave me 30 seconds to save data and close all programs before the computer shut down.
When I booted the computer back up I finished cleaning off the spyware and then tried connecting to the internet. Low and behold I can't get the internet to work.
I've uninstalled the driver for the NIC and rebooted and had it reinstall. I've tried the REPAIR option for the connection and it says it cannot find the DNS gateway or something like that.
I had the same problem with my roommate's Compaq and Best Buy said it had something to do with WINSOCK. I don't believe that for a minute but hey, what can ya do?
I switched my g/f's computer onto the same network cable and it wouldn't connect either. So I switched out the network cables and her computer connected perfectly after that. I tried reconnecting the other computer and it still didn't connect.
And yes, I did the shut down, unplug, replug, boot up new computer sequence.
Can someone help me please?!
-Jeff