Autoupdate problems

[Stardragon]

We are currently trying to track down the reason autoupdate isn't kicking in on people's machines. We will let you know as soon as this is fixed.

[Paratima]

Thank you, thank you, thank you!

[Basman]

Well, i assume the grace-period will be extended then, because i'am not able to manual update all by boxen!

I guess i'am not the only one...

[Moogie]

Thank you Elena.

[iggy]

Fixed now - working OK!

Thanks!

[pfb]

does seem to be doing something - the auto-update daemon is now working again...

[MarcyDarcy]

yep it's working O.K. overhere
Can you tell us what went wrong with the autoupdate?

[Stardragon]

The auto-update should be working fine for everyone now. I will be extending the grace period by 24 hours for the old protein considering most people were unable to update.

It appears that our virtual hosting and DNS setup is having some issues, which we are now fixing. That was initially causing the client to read the wrong server.status file, which was not indicative of the presence of the update.

We aplogize for the inconvenience.

[MarcyDarcy]

thanks for the explanation about this situation.
The extension for the grace time is very fine.
No sorrow faces, now we all can flush again from different places

woohoo...in rhime

[HaloJones]

I just uploaded a full set from the old protein and got half-credit Do the servers know about the extended grace period?

[Anteraan]

Hmm, I'm uploading two full sets myself right now. Amazingly, I get home from work late, check the pharm, and find two boxen on gen. zero. Now that the autoupdate is reported to be working, it seems a fine time to update, eh?

Yes, yes, I know -- someone will feel the need to remind me that these gens are useless from a scientific standpoint, and thus I should receive no points. However, the system is in place, so I tell that person to just deal with it.

[deranged128[OCAU]]

Originally posted by HaloJones
I just uploaded a full set from the old protein and got half-credit Do the servers know about the extended grace period?

I only had one client with gens held over past the original 24 hour period but like you I noticed only half credit for them when they uploaded earlier today.

Autoupdates appear to have kicked in at 2:00 am local time which is 1 hour after the 24 hour mark from the initially planned changeover. Not a real convenient time to be up checking to see if any gens didn't upload on time

[Stardragon]

The extended grace period is in place. Maybe you caught the short interval between the post and me actually updating the times and pushing them out to the servers.

[HaloJones]

Oh well that's all right then.

[Paratima]

Stardragon

YGM.

[Anteraan]

Just so you don't feel bad, Halo -- I caught the same interval.

[HaloJones]

Originally posted by Anteraan
Just so you don't feel bad, Halo -- I caught the same interval.

I don't feel bad. Half points on a late upload is what I was expecting and it's what I got but there may well be many people who aren't so sanguine over 130,000 points lost.